Frequently asked questions
An "AI-first" approach means prioritising the use of AI in business applications and operations.
AI first isn’t about plugins or addons that you have to set up, train and customise before they will even begin to “enhance” your traditional processes.
Decidr was created as a native, holistic AI platform, using the same language across all apps. We believe that AI copilots are cool, but whole business operating systems change everything.
AI is moving at such a pace that tools and plugins aren’t enough. Businesses that don’t take a holistic approach will be left behind. Not in 5-10 years, in months.
The best way to see how AI can help your business is to start by looking at tasks that are repeated over and over again, or roles that involve a lot of replication across employees.
For example, think about areas like bookkeeping, accounts receivable, data entry, scheduling, customer service, sales and reporting. These are activities that often involve a lot of manual effort and are performed repeatedly. While not all of these tasks can be entirely automated, they’re prime areas where Decidr’s AI can enhance efficiency, helping you save time, reduce costs and improve accuracy.
There are two ways you can get started with Decidr today:
- Reserve an off-the-shelf AI business, which gives you exclusive access to a ready-made AI organisation designed to support your operations. This solution comes with hundreds of AI micro roles to assist various parts of your business, allowing you to build and scale from the ground up with AI seamlessly integrated into your processes.
- If you're looking for a tailored approach, we can work with you to understand your business needs and develop custom AI solutions. This option is perfect for enhancing specific areas like sales, customer service or other business processes. We create an AI parallel or digital twin of your key customer, supplier or team facing interactions, powering these processes without disrupting your current systems.
Choose the path that best fits your goals, and we'll help you get started.
The Decidr tech platform is built for a new era of work — one where knowledge tasks like thinking, analysing and decision making are becoming digitised through AI.
What makes Decidr unique is its ability to rapidly ingest all of the data across your business without the usual heavy investment in AI training. It then transforms this data into hundreds of repeatable processes, managed and optimised by AI agents. This makes your workflows not just faster and more cost effective, but also highly precise and scalable.
But Decidr doesn’t stop at just enhancing current processes. Our platform reimagines modern workplaces in a more holistic way, shifting from using AI as a mere "copilot" to digitising the very framework of an organisation. We add AI roles to your business that you may not have considered or couldn't afford to hire for, helping you scale faster with AI.
The name Decidr comes from the idea that everything in business (and in life, really) revolves around decisions.
Our founder has a 20-year history in online market research and, after observing countless surveys, one thing became clear to him: decisions are everywhere, and they all benefit from a structured approach. Much like comparing product categories based on key attributes, the most successful businesses rely on informed, consistent decision making.
The Decidr operating system aligns with your organisation's goals, leveraging decision support methodologies to address the thousands of decisions (often repeatable processes) made every month.
By streamlining repeatable processes and ensuring every choice supports your overall vision, Decidr isn’t just another tool or AI copilot. It’s a holistic system that empowers your business to operate smarter and more efficiently.
AI roles offer perfect memory. They don't take sick days and can operate 24/7 with no limits other than compute power and energy. Their capacity far exceeds that of a human, and they don't experience dips in productivity — no missed meals or tiredness to slow them down.
If you were to employ round-the-clock human roles, the cost would quickly escalate into millions each year. AI, on the other hand, can take on these repetitive, high volume tasks more efficiently and reliably, allowing your team to focus on higher value activities and significantly reducing operational costs.
Decidr can supercharge your sales by automating and enhancing tasks like lead generation, customer relationship management, sales reporting and opportunity research. This helps you increase efficiency, close more deals, nurture customer relationships and ultimately drive more transactions.
Our agents can conduct market research, identify leads and even qualify them, ensuring you’re focusing on the most promising prospects. We've created AI roles to handle data collection, analysis and verification, so you can trust that every lead is accurate and ready for followup.
Decidr agents can also support you with converting leads by preparing proposals and negotiating terms through natural language chats, helping you quickly move prospects through the sales funnel.
With AI agents managing data input, analysis and documentation, we ensure that every opportunity is tracked, nurtured and ready to be turned into a sale.
Learn more about Decidr's sales capabilities here.
The Decidr platform can ingest data from a range of sources, from PDF invoices, Excel sheets or information from your existing SaaS tools, and consolidate it to generate reports and automate routine tasks like invoice processing and payment scheduling.
Tasks like accounts payable and receivable are streamlined by AI micro roles that handle invoice receipt, validation, coding, approval and reconciliation with speed and accuracy.
This reduces the workload on your team, freeing them up to focus on higher value activities.
Learn more about Decidr's finance capabilities here.
From gathering and analysing data to generating insights and reporting, Decidr’s AI helps you stay ahead of trends. Our platform automates tasks like sending surveys, social listening and competitor research, giving you real time insights to inform your strategy. By generating consumer insights and segmenting audiences, it enables you to craft more targeted campaigns.
Decidr also enhances content creation and distribution by researching topics, producing content, scheduling posts at optimal times and tracking engagement across social platforms.
Learn more about Decidr's marketing capabilities here.
Decidr begins with detailed process mapping, documenting each step in your BizOps and analysing workflows for efficiency. By identifying inefficiencies and implementing strategies to reduce waste, Decidr helps improve the flow of operations.
Performance is continuously optimised through KPI tracking, regular reviews and benchmarking against best practices. Demand forecasting becomes more accurate, with AI gathering historical data and predicting future needs.
For production planning, Decidr defines precise goals, schedules tasks and ensures materials and capacity align with demand. It also manages resource allocation, from workforce scheduling to machinery use and maintenance, helping your operations run smoothly and efficiently.
Learn more about Decidr's operational capabilities here.
Decidr uses AI to bring you 24/7 customer support, improving satisfaction, reducing response times and driving sales. AI agents handle everything from logging enquiries to sending off quick, personalised responses. They automatically categorise and route enquiries based on urgency, diagnose common issues, suggest solutions and even keep customers updated throughout the resolution process.
AI agents also collect feedback to gauge satisfaction, using sentiment analysis to spot trends and create actionable reports.
Decidr agents don’t sleep or take sick days. They respond every single time.
Learn more about Decidr's customer service capabilities here.
Decidr agents automate meeting setups, manage calendars to avoid conflicts and book rooms and resources. Supplies are managed with inventory tracking and automated reordering, while expense tracking keeps a close eye on office spending.
For documents, agents can create templates and edit communications, tracking version control and making creation and collaboration easy. They also organise your files digitally for easy access, with AI-powered search capabilities for quick retrieval.
Learn more about Decidr's administrative capabilities here.
Decidr can create job descriptions based on role requirements and post them across multiple platforms automatically. Our AI agents can source candidates from various channels, screen CVs to extract key info and match skills with job requirements, even conducting initial assessments to shortlist candidates.
Once a hire is made, Decidr streamlines onboarding by collecting documents, automating tasks and assigning training programs. Beyond hiring, it can support payroll and benefits administration, employee engagement and retention, and compliance and policy management, freeing your team to focus on higher value HR activities.
Learn more about Decidr's HR and recruitment capabilities here.